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Identifier P42 Issue 7
Title Requesting "CONTACT ICL" Repairs.
Priority C
Date 2004/05/21

Requesting "CONTACT ICL" Repairs.

Occasionally, when a new version of VME or other VME software is issued, a few of the Repairs which were applicable to the previous version are not (for various reasons) source cleared or recalculated. The Repair Status Report shows which version of Repairs are applicable to which software versions and will show any such Repairs as "CON ICL".

Clients who need a "CON ICL" Repair to be recalculated and issued to them should submit a request on a Product Report Form to Fujitsu Services stating why the repair is needed (e.g. advice from AUDIT_REPAIRS). 

Details of how to do this can be found in the Fujitsu Publication "OpenVME:Handbook 1: Maintaining the System" -- Section 2.16 and Appendix B describe the submission of Electronic Product Reports -- Appendix A describes submission of paper Product Report Forms. Paper PRFs should be posted to the address below.  

The Fujitsu Services (Large Systems Technical Services Unit) can be contacted via the Call Management Centre as detailed in ION P51

 
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